February Program: Consulting Skills for Trainers (Internal and External)
Charlotte Mason, President of Advantage Resource Group
Learning and performance professionals must exhibit strong consulting skills in order to achieve success as business partners to the organizations they service.
Consulting skills can be defined as “understanding the results that stakeholders desire from a process and providing insight into how efficiently those results can be achieved.”
(ASTD Press, 1999).
This presentation will cover an ASTD process model for managing consulting projects, building a relationship with clients, building creditability, overcoming resistance and obtaining buy-in for the project.
Charlotte attended the ASTD Consulting Skills for Trainers Certificate Program and with permission from ASTD will be sharing materials and information from the certificate program.
Charlotte Mason
Biographic Sketch
Charlotte Mason is President of Advantage Resource Group, Inc. She provides human resource consulting, management training and coaching for businesses and organizations. She holds a Bachelor’s degree in Business Administration and a Professional in Human Resources (PHR) certification. In the past, she has served as President for Society for Human Resource Management (SHRM) and ASTD and continues to serve on their boards.
