ASTD Valleys of Virginia
September 19, 2014 Program
Changing Culture and Behaviors to Improve Training Effectiveness
Mike Leigh, President
OpX Solutions, LLC
What is the purpose of training? What are the desired results? How will the impact from training efforts be measured? These are important questions for any training program, but too often they are not adequately addressed. The result is ineffective training that wastes money and resources.
In this presentation, we will examine the common barriers to providing effective training programs. Using Kirkpatrick’s levels of training evaluation as a model, we will discuss the importance of culture and behavior change in training programs, and how measurement and tracking can be used to improve training effectiveness.
þ The common reasons why we train.
þ Why measure training effectiveness, and how to do it.
þ Kirkpatrick's Model of Training Evaluation
þ The importance of measuring training effectiveness to the HR professional and training consultant.
þ Defining organizational culture.
þ How to change and influence employee behavior.
þ How to build an effective training program.
Mike Leigh is the President of OpX Solutions, LLC, a performance improvement company that specializes in helping organizations pursue operational excellence. Mike has 25 years of operational leadership and management experience with two organizations known for operational excellence: US Navy and GE.
He began his career as an officer in the Navy, specializing in nuclear propulsion and surface warfare. During a 20-year career in both active duty and the reserves, he received numerous awards and qualifications, including certifications as a Navy Nuclear Engineer and a Navy training instructor. Mike retired from the Navy Reserve as a commander in 2008.
Following active duty, Mike spent 13 years with General Electric and held various leadership and senior management positions across several GE businesses. During his last five years with GE, Mike was an internal consultant and helped over 25 GE factories/suppliers and hundreds of work teams become more productive, reduce costs, and improve their bottom line.
Mike left the corporate world and started OpX Solutions because of his desire to more closely help others achieve success and to be more involved in the Roanoke area. Mike stays active volunteering with several charitable and civic organizations including the Kiwanis Club of Roanoke, Roanoke Regional Chamber of Commerce, St John’s Episcopal Church, and the Opening Doors Foundation. He also enjoys running and triathlons and is an avid Green Bay Packers fan.
Mike holds a Bachelor’s degree from the Milwaukee School of Engineering, and a Master’s degree in Human Resource Management from Troy State University.